Office IT support
Describe operating system, software or workplace IT issues so the team can assess the service needed.
View service detailsEnterprise-grade On-Site Repair
Business IT Support
& Device Maintenance
On-site laptop and printer maintenance, office networks, CCTV and IT support for UAE businesses. Tell us your device quantities and site locations to request a visit, project quote or scoped maintenance plan.
Priority SLA
Response targets defined in your SLA
Secure Handling
Data privacy compliant
Contract-Based
Flexible monthly plans
Scheduled Support
Support agreed in your contract
Priority
SLA targets
Multi-site
Coverage
Flexible
Service plans
Technical services built around your workplace
From one office device to a request covering several locations: choose the service, describe the business impact and request a clear scope and quote before work begins.
Employee laptops and computers
Request diagnosis and repair for individual devices or a device fleet, with models and faults listed clearly.
View service detailsOffice printer maintenance
Send printer models, print-quality samples and connection details for a focused assessment.
View service detailsWi-Fi and office networks
Request help with coverage, disconnections, LAN cabling or a network installation project.
View service detailsCCTV installation and maintenance
Describe camera locations, recording faults and the available cabling and site permissions.
View service detailsPrinters, ink and toner supply
Single items or business quantities. Send model or cartridge codes and required quantities to confirm compatibility, stock and price.
Request a supplies quoteA defined repair or project
Describe a fault, installation or upgrade. Diagnosis and scope determine the quote; paid work requires approval.
Recurring maintenance request
Discuss covered devices, locations and visit frequency. Response targets and charges are agreed in a written proposal or contract.
Several devices or sites
List each office area, device count and access requirements so visits can be assessed and coordinated.
Make your business quote easier to prepare
- List device types, models and approximate quantities.
- Include each site area, access requirements and your preferred time.
- Describe the business impact and any procurement or invoice requirements.
- Nominate an authorised contact to review scope and approve the quote.
Business service requests across the UAE
Availability for each office address is checked before visits are confirmed. View the relevant area and include all site locations in your request.
Business support questions
Can KBI support several devices or office locations?
Yes. Send the number and types of devices, the areas of each site and the issue affecting your team. KBI reviews the scope, access arrangements and availability before proposing a coordinated visit or service plan.
Can we request recurring maintenance or a support agreement?
You can request a scoped maintenance or IT support proposal. Covered devices, visit frequency, response targets, parts exclusions, charges and contract terms must be agreed in writing. Submitting a request does not create a contract or guarantee an immediate response.
Can we purchase printers, ink and toner in business quantities?
Yes. Send printer models or cartridge codes, quantities and the required delivery area. KBI confirms compatibility, stock, price and collection or delivery arrangements before accepting the purchase order.
What information helps us receive a useful quote?
Provide an authorised company contact, office areas, device count and models, the reported fault or project scope, preferred time and site access requirements. Include procurement requirements in the notes. Never send passwords, customer records or confidential files through the form.
Built for Critical Industries
Specialized field-service infrastructure for organizations where downtime is not an option.
Enterprise
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Healthcare
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Education
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Logistics
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Hospitality
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Government
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Banking
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Retail
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The entities we deal with
Government
Hospitals
Universities
Banks
Schools
Comprehensive Device Support
Mobile Fleet
iPhone – Samsung – Huawei – Tablets
Screen Replacement
Battery Service
Charging Port
Data Migration
Laptops & Workstations
Dell – HP – Lenovo – MacBook
Hardware Repair
SSD/RAM Upgrades
OS Troubleshooting
Performance Tuning
Office Equipment
Printers – Scanners – Plotters
Paper Jam Fix
Toner/Cartridge
Network Setup
Annual Maintenance
Displays & Signage
Monitors – Video Walls – Kiosks
Panel Replacement
Power Issues
Color Calibration
Mounting
Security Systems
CCTV – Access Control – Biometrics
Camera Installation
DVR/NVR Config
Cabling
System Upgrades
Meeting Rooms
Smart TVs – Projectors – Audio
Connectivity Issues
Mounting Service
Sound Systems
Conference Setup
Corporate Advantages
Dedicated Account Manager
One dedicated contact who understands your sites, assets, and service history.
Priority Service
Fast-track dispatch and repair scheduling for business-critical requests.
On-Site Repairs
Certified technicians come directly to your workplace, reducing downtime and transport risk.
Maintenance Contracts
Flexible monthly and annual plans designed around your fleet and operating hours.
Asset Reporting
Clear reports covering device condition, faults, repairs, and recommended next actions.
Data Security
Strict handling protocols protect company devices and sensitive business information.
Schedule a Corporate Technician
Tell us what your organization needs and our corporate team will respond using the details provided.
Corporate Maintenance Contracts
Tailored enterprise service level agreements to keep your organization running without disruption.
Monthly Contract
- Unlimited visits
- Fixed monthly rate
- Priority repairs
POPULAR
Yearly Contract
- Discounted pricing
- Full IT Support
- Replacement options
Pay-Per-Visit
- One-time repair
- Standard rates
- Ideal for occasional needs
Priority dispatch
Priority dispatch for corporate clients
Multi-site coverage
Coverage across all UAE regions
Flexible capacity
Enterprise-grade servicing capacity
Brands and platforms we support
- Samsung
- Apple
- Dell
- HP
- LG
- Sony
- Xiaomi
- Lenovo
Contact Information
Service HoursAll UAE
Saturday - Thursday: 8:00 AM - 10:00 PM
Friday: 2:00 PM - 10:00 PM
All UAE
Scheduled Visits
Priority Support
Ready to Upgrade Your Corporate Maintenance?
Request priority on-site maintenance with experienced technicians, careful handling, and clear service-level commitments.